FAQ

How long do we need to get used to the operation?

We will instruct you how to operate the machine for about two or three days after you got the machine. It does not take much time for operators to operate the machine even if operators are beginners or are not familiar with the machine.
Do you specify a film material or a film supplier ?

No, we don’t, but you need to check the film material whether it is suitable for the machine or not.
What kind of the film material can be used?

Most of material can be used because machines are selected depending on the material by us.
Can we use the film we are using?

Yes, you can. However, we would like to test the film you are using just in case.
What is the wrapping speed ?

It varies depending on the models, but available from 7 RPM to 350 RPM.
How much lead time do you need?

It varies depending on the models and specifications. Please contact us about the lead time.
What is the life of the machine?

Mechanical parts life is for about 15 to 20 years. Electrical parts life is for about 10 years. For more details, please contact us.
About cleaning and maintenance

Sealing portion is required for cleaning, and driving and slide portion are required for lubrication. For more details, please see the manuals or contact us.
How easy can we clean the machine?

Basically, in-feed flat belt conveyors are detachable and their belts are washable. The end sealers and their heater portions are designed to be easily cleaned.
Are there any contracts for maintenance?

No, there are not, but we will consider them if the customer requests to make contact for maintenance. For more details, please contact us.。
Are there any recommended spare parts ?

We strongly recommend purchase cutter blades and the belts as spare parts. For more details, please contact us.
How can we pay for the machine?

Please contact us.
Can you recommended environments for the machine?

Dried condition is the best but it depends on the industry. For more details, please contact us.
Where is your factory?

3-4-13, Ishibeguchi, Konan-shi, Shiga, 520-3114, JAPAN
How many employees are there?

About 80 employees.
How many sales offices are there in Japan?

8 offices including a main office in Japan. In addition, we have a local subsidiary in Shanghai, China.
How can you provide after-sale service?

Overseas sales staff will support you by phone and e-mail. We have some distributors in some countries. Fore more details, please contact overseas sales staff.
When is the establishment?

Our company was established in November 1st, 1971.
How many machines have been sold annually?

About 300 to 350 machines have been sold annually.

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